Video: Apps not downloading from play store
If you can not download app from Google Play store then let us see how to fix it. The first thing which you have to do is to check whether your internet connection is working properly. Try using mobile data to check if you can download the app. Now the next thing what you can do is to clear the cache files for Google Play store. Tap on "Settings". Select "Apps". Scroll down and look for Google Play store. Select it. Select "Storage". Now select "Clear cache" and then select "Clear Data".
Select "Delete". The next thing which you have to do is to restart your device. For that one press the side button or you may have this button on the top depending on the model. Now select "Restart" to restart the device. The last thing which you can do is to remove the Google account and use another one. For that one go to "Settings". Select "Cloud and Accounts". Now this may depend on the version of the android which you have installed. Select "Accounts". Now select the gmail account which you want to delete. For example I will select this one. Select "Remove account" and then again "Remove account". So, the gmail account or the google account has been removed and what you have to do now is again you have to add the gmail account.
You can use the same one or you can use the other one if you have. For that one we will scroll down and then select "Add account". Now select "Google". Now you have to enter the gmail account here. Enter the password. After that select "Next". Select "I Agree". Now the gmail account has been added. Now try to download ans install the app from Google Play store again..